SIGMA ROBOTICS 西格瑪機器人 SIGMA ROBOTICS 西格瑪機器人 Won’t move, lost, error codes, and the LED status reference.
One page to read every Kachaka and Kachaka Pro LED ring color and pattern — red, yellow, purple, blue, white — what each means and how to respond.
When Kachaka won't power on, check the AC adapter, charging dock, and body LEDs in order to find the cause. First-time use needs a charge.
Why Kachaka won't move: check the LED ring, check the app for a no-go zone on its route, then clear obstacles, shelf overhangs, and body stickers.
If Kachaka bumps furniture, a safety detection is usually off; if it stops on patterned floors, floor-obstacle detection misreads the pattern. Fixes for both.
When several Kachaka Pro robots run at once, the laser sensor alone cannot prevent collisions. This page covers four ways to keep them apart.
Fixes for the "couldn't reach destination" error (code:19001) right after a carry command, and for when Kachaka can't dock with its dedicated shelf: clear ph…
Reporting a Kachaka fault? Gather the serial number, software version, time, error code, and photos/videos. Pro can also export its map to speed up diagnosis.